How does your organisation decide? The questionnaire
Every organisation has rules about who decides what. They are just rarely written down. Sometimes the leadership decides, sometimes the whole team, sometimes whoever needs it most urgently. Our free questionnaire makes this visible: 14 short questions, about three minutes, no account. At the end you see how your organisation makes decisions today, and how KlangCity would adapt to that.
Why it matters
A task tool always makes assumptions about how you work. Can everyone take a task for themselves, or does the leadership hand them out? Who can mark something as “urgent”? Does a task need approval before implementation starts? If the tool’s answer doesn’t match your everyday work, there is friction. That is why KlangCity first asks how you make decisions and then adapts to it. In KlangCity, this is called the “constitution” of your city.
How the questionnaire is built
- Eight situation questions. For example: “A purchase of 800 euros is coming up. How do you decide?” Or: “Two people disagree and are stuck. What happens?” You choose the answer that comes closest to your everyday work.
- Four sliders. For example between “Clear rules and fixed processes” and “Judgement case by case”.
- A practice check. Which of these really exist in your organisation, not as an intention but in practice? For example an annual budget, team bonuses or an agreed way of handling conflicts.
- One question about your goal. Do you want to change something about the way you decide, and if so, voluntarily, at what pace?
There is no right or wrong. Describe how things are in your organisation, not how they should be. “I don’t know” is a good answer.
What you get at the end
A city picture, not a school report. Your organisation appears as one of five cities, for example as a garden city with houses of equal height and plenty of green space, or as a boomtown with tall towers and a visible pace. There is no ranking. Each picture first says what works well for you, then where there may be friction.
The distribution. Hardly any organisation is just one thing. You see how your answers are spread across the five pictures. If two are close together, KlangCity marks the rules you then choose consciously yourselves.
The rules for your city. Based on the result, KlangCity suggests how it adapts to you. This covers, for example:
- how tasks reach people and whether members may take them on without being assigned,
- who creates new tasks and who marks something as “urgent”,
- whether a task needs approval before implementation,
- what happens when a task has been waiting for another one for three days,
- who sees the weekly report and who decides what is discussed in the meeting,
- in which tone Klangi, the cat in KlangCity, words its hints.
Every rule can be changed on its own later.
Calculated in a way you can follow. The situation questions count for 50%, the sliders for 20% and the practices for 30%. “I don’t know” and sliders that were not moved don’t count.
Example organisation, no sign-up. Works on your phone too.
Your answers stay with you
The public questionnaire needs no account. The result is calculated right in your browser, and your answers stay in that browser. If you create an account afterwards, they are already filled in when you set up your organisation, so you don’t have to answer anything twice.
Who is the questionnaire for?
For anyone who organises something together: small companies and agencies, teams, associations and non-profits. In associations in particular, a lot runs on unwritten rules. The questionnaire is a good reason to talk about them for once. More about KlangCity for these groups is on the pages for associations and non-profits, agencies and small teams.
What happens next?
In KlangCity, you answer these questions when you set up your organisation. KlangCity then adjusts, for example, the Kanban board to your rules. The constitution with questionnaire, rules and clarifications is included in every plan, including the free Basic plan for up to 5 people. The demo city shows how this works together with the city.
Frequently asked questions
Do I need an account for the questionnaire?
No. The questionnaire runs without an account, and your answers stay in your browser.
How long does the questionnaire take?
About three minutes. There are 14 short questions.
Are there right or wrong answers?
No. Describe how things really are in your organisation today. “I don’t know” is a good answer and simply doesn’t count.
Is the result a rating of our organisation?
No. You get a city picture without a ranking, with what works well and where there may be friction.
Can I change the rules later?
Yes. Every rule KlangCity suggests based on the result can be changed on its own.