Early Access · Project management as a 3D city What does Early Access mean?

Project management that shows where work piles up.

…because your organisation is a city.

Tasks, Kanban, chat and meetings in one tool. As a living 3D city: every task is a building, every team a district. So you see overload before it turns into a problem.

  • Try Pro free for 30 days
  • Data stored in Germany
  • App for iPhone and Android
  • Made in Cologne
Monday, 9:00 · Nordlicht StudioHouse on fire · Nora
Take the controlsThe real city in your browser, no sign-up

KlangCity speaks English.

The app, including the iPhone and Android apps, is available in English. You choose your language when you sign up and can change it at any time under Settings → Me → Language. Everyone picks their own, so mixed teams work together in the same city.

Monday, 9 a.m.

You see problems before they become a meeting.

No filter, no report, no status meeting. You open the city and it shows you where things are on fire. Klangi, the cat, gives you the numbers behind it. Your Monday morning could look like this:

House on fire · Nora

Nora’s house is on fire.

Klangi

In the last 14 days: 4 tasks, all urgent.

Overloaded · Rike

Thick smoke above Rike’s house.

Klangi

9 open tasks, 19 points weighted by priority. Her colleagues have 5 on average.

Project in trouble · Relaunch

The project tram is on fire and passengers are jumping off.

Klangi

4 of 7 open tasks are overdue.

Free capacity · Timo

A party with a disco ball outside Timo’s house.

Klangi

Fewer than 2 open tasks. There is room for the next one here.

The sample city runs without sign-up, with a short guided tour.

Your own city shows this kind of thing after about two weeks of real work, because many signals look at the last 14 or 30 days. You don’t need a mood survey for it, just your normal tasks.

2 overloaded1 project in trouble1 with room
One city instead of a hundred lists

The city is not decoration. It is a visual language.

Height, colour, district and streetscape all carry information. In the city you see in 10 seconds what takes 10 minutes on a Kanban board.

  • 1 task = 1 building
  • Team = district
  • Project = tram
  • Milestone = stop
  • Replay in time-lapse
35City signals, calculated live
45Building types in 9 families
5Work phases with a method
10Apps, from file storage to a team inbox
The same 10 tasks, two views
  • Brainstorming
  • Draft
  • Implementation
  • Presentation
  • Done

Every task becomes a building. The construction stage follows the work phase, the height the number of expertise groups involved. Teams are districts with their own colour, projects run through the city as trams. The city replay shows in time-lapse what has changed over 7 or 30 days (30 days from Pro). Day and night, traffic and a generative soundscape included.

City signals

Your city talks to you. 35 signals, calculated live.

No report, no meeting needed: patterns in your data become events in the city. Klangi gives you the numbers behind them, for example “3 of 5 open tasks are overdue”. A selection:

“House on fire”

A person’s house is on fire. In the app: “Hütte brennt”.

TriggerAt least 3 tasks in 14 days, all urgent or high priority.

“Overloaded”

Thick smoke above the house.

TriggerOpen workload weighted by priority is more than 3 times the average of their colleagues.

“Free capacity”

A party with a disco ball outside the house.

TriggerFewer than 2 open tasks.

“Project in trouble”

The project tram is on fire and passengers are jumping off.

TriggerMore than 50% of open tasks are overdue.

“Task overdue”

The building slowly sinks into the ground.

TriggerMore than 7 days past the due date. The longer, the deeper.

“Task on ice”

A layer of ice and icicles on the building.

TriggerNot moved for more than 30 days.

“Expertise group overloaded”

Pickets with protest smoke in the district.

TriggerWorkload per person above a threshold.

“Hardly any new tasks”

Tumbleweeds, dust and a vulture circling above the city.

TriggerThe flow of new tasks dries up across the city.

“Full momentum”

A green band runs through the project and pulses of light shoot up.

TriggerAt least 5 tasks completed in the last 24 hours.

…and 26 more. In the app, Klangi explains every signal in the insight glossary: what you see, why, and what helps.

All signals and their triggers → Guide: spotting overload in a team (German) →
Features · Everyday work

Work, see, talk. In one place.

Board

Kanban with a built-in method

Five fixed phases: Brainstorming, Draft, Implementation, Presentation, Done. With reflection questions for each stage, mandatory assignment, blocking logic, a milestone bar and an automatic archive. Plus checklists with @mentions, recurring tasks and shareable task links.

More about the Kanban board →
Section of the Kanban board of the project “Relaunch website”: the columns Draft and Implementation with due dates, checklist progress and the person responsible for each card. The interface is in German.
Section: Draft and Implementation on the board of the sample organisation Nordlicht Studio (interface in German)
Overview

The health of your city

A ring brings all active signals together, split into House on fire, Standstill, Chaos, Drifting, Going it alone and Harmony, with the trend over the last two weeks. Below it: your tasks across all projects. Every Monday the weekly report sums up the week in its own channel.

How the city shows overload →
Overview in the iPhone app: the city’s health ring, 26% healthy, split into Chaos, Drifting, House on fire, Standstill, Going it alone and Harmony. The interface is in German.
The overview in the iPhone app (interface in German)
Chat

Chat where nothing gets lost

Channels for each expertise group and direct messages, with replies, reactions, polls and your own GIF collection. One tap turns any message into a task or a reminder. KlangCity transcribes voice messages automatically, full-text search finds everything again, and quiet hours and away status keep evenings free.

More about chat and calls →
Chat of the sample organisation Nordlicht Studio: channels for each group, direct messages and Klangi’s weekly report in the channel “Wochenbericht” with a headline and a look back at the week. The interface is in German.
Channels for each group, direct messages and Klangi’s weekly report. The sample organisation runs on the level “All members”, new organisations start with “Person and leads”.
Meetings

Meetings that write their own minutes

Video calls on our own server, for groups and all-hands meetings. With an agenda vote beforehand, brainstorming in the sidebar, raising hands and drawing on the shared screen. If you agree before the call, our own Whisper instance transcribes what you say, and the minutes are written from that. The raw transcript is deleted afterwards. For new organisations, minutes are kept for 30 days at first, and your organisation can extend or remove that period. The analysis rates effectiveness from 0 to 100, and on request Klangi reads out the minutes or the weekly report.

More about meeting minutes →
Meeting minutes “Relaunch: start of the week” of the sample organisation Nordlicht Studio: effectiveness 88 of 100, very effective, three decisions, four assigned tasks, one open point, below that a summary of the conversation and changed tasks. The interface is in German.
Minutes with an effectiveness score, sample organisation Nordlicht Studio (interface in German)
And everything around it

A calendar that thinks ahead

Appointments, group calls and all-hands meetings. Klangi reminds you by direct message, from 5 minutes to 2 days before, and invites you straight into the call when it starts. Before group calls and all-hands meetings, the agenda arrives on your phone 48 hours ahead.

K
KlangCity · Klangi

Nora’s house is on fire. 4 tasks in 14 days, all urgent.

On the go · App for iPhone and Android

The city in your hand.

  • Push notifications for chat, tasks and appointments, even when the app is closed.
  • The same city, the same signals, the same login as in the browser.
  • For iPhone on the App Store, for Android on Google Play. Without the app, the web app runs in the browser on any phone, the 3D city included.

Free on the App Store and Google Play. Log in with the account you already have, or create a new one right in the app. Both apps are still in Early Access.

How to start

From account to city in three steps.

1

Set up your organisation

The assistant guides you through setup in 10 steps: profile, organisation (create one or join with a code) and your constitution, 14 short questions about how you make decisions. KlangCity adapts to your answers, and every rule can be changed on its own. The assistant speaks German for now.

2

Lay the foundation stone

Your first project and first task are created while you are still in the assistant, and they stand in front of you as a real building on your first visit to the city. Klangi flies you there.

3

Work and read the signals

The team works on the board, in chat and in meetings. The city grows live and shows where things are stuck before anyone notices in a meeting. The Klangi tour shows in 19 chapters what is where.

How do you decide? Try the questionnaire (German) →Three minutes, no account. You take the result with you when you set up your organisation.
Nightly backup · Hetzner · Falkenstein
Trust

Make it visible, without surveillance.

Signals about individual people are a sensitive topic. That is why you decide who sees them, what they are for and where your data is stored. Here you will find everything procurement, IT, data protection and the works council want to know. Try the permissions right here:

Who sees signals about individual people?

Only the owner of your organisation can change this.

View as
Nora’s house in the sample city with fire on the roof: signal “House on fire”House on fire · Nora

Timo sees on Nora’s house: House on fire.

On top of that, everyone chooses their own view: “My tasks”, “My circle” or “Whole organisation”.

Purpose-bound

The signals exist to take pressure off people and to share out work. They are not a tool for monitoring performance or behaviour, and no employment measures are based on them. This is set out contractually in Annex 4 of the data processing agreement. A task statistic is not a medical finding.

Traceable

All 35 signals are calculated from your work data using fixed rules, without AI. For “Close collaboration”, only the number of direct messages between people in different groups counts, in steps from 10, 30 and 60 within 30 days. Only time and participants are read, never the content.

Can be switched off

With the level “Off”, nobody sees signals about people. No hints about people are created, nothing that identifies a person goes to the AI, and Klangi does not answer questions about people. Projects, tasks and groups stay visible.

With the works council

For companies with a works council (in Germany: Betriebsrat) there is an information sheet: what data is created, who sees what, which switches exist. Plus a live session in which we show the permissions directly in your city.

And the little figures?

Anyone who looks at a task for at least five seconds briefly appears as a figure in the city, and the path to the building becomes more paved over time. Your organisation decides whether the figure shows a name. It is only visible internally.

Data flow

Where your data goes. On the whiteboard.

From login to backup, from the AI request to the deleted raw transcript. Switch over to see what a dedicated instance changes.

KlangCity data flow Work: browser or app, login, app server at Hostinger in Frankfurt am Main, database, files at Hetzner in Falkenstein, nightly backup at Hetzner in Falkenstein. AI: text goes to Anthropic (USA and other countries), no training, deleted after 30 days at the latest (except where abuse is suspected). Meetings: LiveKit on our own server in Frankfurt, audio only in memory, Whisper on our own server, transcript, minutes, then the raw transcript is deleted. Work AI Meetings Dedicated instance, as an add-on: own server in Germany outside the EU Text Answer Transcript text Minutes Browser & appTLS encrypted LoginPassword, 2FA, bot protection App serverHostingerFrankfurt am Main DatabaseSecrets encrypted FilesHetzner · Falkenstein Backup, nightlyHetzner · Falkenstein, encrypted14 days local · 90 days external AI featurecan be switched off · signals without AI Anthropic Claude APIUSA et al. · no trainingUsually deleted after 30 days Video callLiveKit · Frankfurt Audioonly in memory Whisperown server · Frankfurt Transcriptonly with consent MinutesPeriod selectable, starts at 30 days Raw transcriptdeleted KlangCity data flowWork: browser or app, login, app server at Hostinger in Frankfurt am Main, database, files at Hetzner in Falkenstein, nightly backup at Hetzner in Falkenstein. AI: text goes to Anthropic (USA and other countries), no training, deleted after 30 days at the latest (except where abuse is suspected). Meetings: LiveKit on our own server in Frankfurt, audio only in memory, Whisper on our own server, transcript, minutes, then the raw transcript is deleted.WorkAIMeetingsDedicated instance, as an add-on:own server in Germanyoutside the EUTextAnswerTranscriptTextMinutesBrowser & appTLS encryptedLoginPassword, 2FA, bot protectionApp serverHostingerFrankfurt am MainDatabaseSecrets encryptedFilesHetzner · FalkensteinBackup, nightlyHetzner · Falkenstein, encrypted14 days local · 90 days externalAI featurecan be switched offsignals without AIAnthropic Claude APIUSA et al. · no trainingUsually deleted after 30 daysVideo callLiveKit · FrankfurtAudioonly in memoryWhisperown server · FrankfurtTranscriptonly with consentMinutesPeriod selectablestarts at 30 daysRaw transcriptdeleted

Swipe to see the whole whiteboard →

Work

The app runs on its own server at Hostinger in Frankfurt am Main. Uploaded files are stored in the object storage of Hetzner Online GmbH in Falkenstein, transferred encrypted and only reachable via short-lived, signed links. Every night the database and files are backed up, encrypted at Hetzner: 14 days locally, 90 days externally.

AI

For AI features, text goes to Anthropic’s Claude API, currently also in the USA and other countries. Files never go to the AI, with one exception: up to three design images in the material planning. The owner can switch off all AI features, and the signals keep running without AI.

Meetings

Video calls and speech recognition run on the same server in Frankfurt, and nothing is recorded. Only people who agree before the call are transcribed, and the switch is off by default. The organisation can switch off transcripts entirely. The minutes are written from the text, then the raw lines are deleted. For new organisations, minutes are kept for 30 days at first, and the period can be adjusted.

AI

AI with cards on the table.

Klangi explains signals, writes meeting minutes and the weekly report. For this we use models from Anthropic. This is exactly what goes out, and this stays with us:

Goes to Anthropic

  • Weekly report: first names, titles of completed and stalled tasks, key figures, signals with group and project names. No descriptions, comments or chat messages.
  • Signal explanations: only the signal name, the person, group or project concerned and a fixed explanatory text.
  • Meeting minutes: the transcript text. It can contain names.
  • Ask Klangi: your question and what Klangi looks up to answer it. Only what you are allowed to see anyway.
  • Classifying new tasks: title, description and the names of your groups, so that the task ends up in the right district.
  • Material planning in inventory: product, wishes without contact details and up to three design images of an order, even if it came in as an email to a shared inbox.

Stays with us

  • Files from file storage, chat and projects. The only exception is the design images in material planning.
  • Audio and video. Whisper and LiveKit run on our server in Frankfurt.
  • The calculation of all 35 signals. It works without AI.
  • Channel messages, as long as you don’t switch on “Task from this”. The feature is off by default.
  • Passwords, two-factor secrets and access keys.
0

Training on your data. Neither we nor Anthropic train models on your content. This is set out in our terms (section 13.5), in the data processing agreement (clause 1 and Annex 3) and in Anthropic’s terms for API customers.

30 days

At most this long Anthropic currently stores API inputs and outputs by default, up to 2 years for violations of its usage policies. We aim to agree Zero Data Retention with Anthropic by the end of 2026.

USA

No EU-only processing. Anthropic does not offer it at the moment. Data is stored in the USA and also processed in other countries. The transfer is based on EU Standard Contractual Clauses and is set out in the data processing agreement.

Off

One switch for everything. The owner switches off all AI features under Apps, Security, and every change is logged. Klangi respects it too and then only answers from the glossary and the tour. The signals keep running without AI.

And if Anthropic changes its terms?

Then we email the owners 30 days in advance, as set out in the data processing agreement (6.5) and our terms (13.9). You can switch off the AI at any time, and all core features keep working.

Sources on Anthropic: API and data retention, Anthropic Privacy Center (as of 1 July 2026), Data residency. Retrieved on 27 September 2026.

Security

Accounts protected, data portable.

AccountsTwo-factor, mandatory if you wish

Authenticator app for everyone, and the organisation can require it.

AccountsLogin history

All login attempts of the last 90 days, visible to each person.

AccountsNew device, new email

If someone logs in from an unknown device, an email goes out immediately.

AccountsPassword leak check

New passwords are checked against known data breaches. Only 5 characters of a hash leave the server.

OrganisationNetwork restriction

Limit access to specific networks.

OrganisationAdmin log

All irreversible actions, every change of the AI switch and every access via the support function are visible to the owner and admins.

TechnologyEncryption

TLS for every connection. Secrets are stored encrypted in the database, and the key is kept elsewhere.

Reportssupport@klangcity.de

Also for security reports, as described in our security.txt. No tracking in the app.

What we deliberately don’t do

Messages, tasks and inbox contents are not end-to-end encrypted on our servers. Meeting minutes, weekly reports, the shared inbox and search need readable content. We say it here so that you know.

Backup
Every nightDatabase and files, encrypted at Hetzner in Falkenstein. 14 days local, 90 days external.
Maximum data loss (RPO)
up to 24 hoursA watchdog raises the alarm if a backup is older than 30 hours.
Recovery time (RTO)
4 to 8 hoursestimated, not yet measured; target in the data processing agreement: 8 hours
Restore tests
6, 24 and 26 September 2026schema and row counts compared against production, most recently from the encrypted external copy, logs in the review pack
Security reviews
internal, most recently September 2026code, servers and legal texts, review log on request
SLA in the Business plan
99.0% during service hoursMonday to Friday 8 a.m. to 6 p.m. (German time), response within 4 hours, monitoring around the clock. Credit of 10% for each started 0.5 percentage points, at most one monthly fee (terms, section 5.5)
Early Access

What Early Access means for us.

KlangCity is ready for everyday work, and Klangfeld has been running its own business with it since July 2026. Early Access means: we develop quickly, and you know in advance what is stable, what may still change and what is being built right now.

Stable

proven in daily use
  • Tasks and Kanban
  • 3D city and signals
  • Chat
  • Calendar
  • File storage
  • Video calls
  • Weekly report
  • Export

Early Access

may change within 12 months
  • Meeting minutes
  • Shared email inboxes
  • Inventory and material planning
  • Incoming invoices
  • App for iPhone and Android
  • English interface

Being built

Roadmap
  • Private projects, target Q4 2026, top priority
  • Calendar sync with Google and Outlook, target end of 2026
  • Single sign-on, Q1 2027
  • Microsoft 365 and ERP on request
  1. TodayWeb app, app for iPhone and Android, closed groups
  2. Target Q4 2026Private projects, first
  3. Target end of 2026Calendar sync with Google and Outlook
  4. End of 2026Zero Data Retention with Anthropic
  5. Q1 2027Single sign-on
  6. On requestMicrosoft 365 and ERP

Already connected today

Task API and n8n webhooks (from Pro), shared email inboxes on your own domain, delivery of missed meeting minutes via WhatsApp (optional), push notifications on iPhone and Android.

Our commitment on changes

The /api/v1 interface and the export format stay backward compatible for 24 months. We announce significant changes 30 days in advance (terms, section 5.6).

Plans

Choose your plan. Build your city.

Basic shows where things are on fire today. Pro shows how things are developing and takes office work off your hands. Every new organisation can try Pro free for 30 days, with no card and no subscription.

Basic

For small organisations getting started together.

Free

for good · up to 5 people

  • 3D city, Kanban and dashboard
  • All 35 city signals, city replay over 7 days
  • Chat, meetings and video calls (group calls up to 40 min.)
  • File storage (5 GB) and inventory
  • Calendar and Klangi reminders
  • Klangi AI: weekly report and 4 AI meeting minutes a month
  • Wiki, brand library and presentations
  • Shared email inboxes from Pro
  • Building editor and automations from Pro
  • Incoming invoices and bookings in the calendar from Pro
Start with Basic
Recommended

Pro

For growing organisations, the full feature set.

Contact us

price for your country on request · 10 people included

  • Free for 30 days, no card, no subscription
  • Everything in Basic
  • City replay over 30 days, AI meeting minutes without a limit
  • Group calls without a time limit, external guests in video calls for appointments
  • Incoming invoices to Lexware or your tax adviser
  • Bookings from booking systems in the calendar
  • 1 TB storage per organisation, expandable
  • 2 shared email inboxes, more as an add-on
  • Building editor and building library
  • Automations: n8n webhooks and task API
  • Kick-off workshop as an add-on
Contact us about Pro

Business

For organisations that need firm commitments and guidance.

Contact us

price for your country on request · 50 people included

  • Everything in Pro
  • Kick-off workshop with your whole team
  • Once a quarter, a 60-minute team conversation with us about the signals of your city
  • SLA: 99.0% during service hours (Mon to Fri, 8 a.m. to 6 p.m. German time), response within 4 hours
  • Priority support
  • Any number of email inboxes
  • 2 TB storage, expandable without limit
  • Dedicated instance as an add-on on request
  • Single sign-on, planned for Q1 2027
Request the review pack
Early Access partners

Three places: 40% off Pro or Business for 12 months.

Plus a say in the roadmap, starting with private projects. In return we name you as a reference, and you have one reference call with a prospective customer. Cannot be combined with the non-profit discount.

Ask about a partner place

Guests are free.Read-only guest accounts never count as people in any plan.

50% off for non-profits.On Pro and Business, for recognised non-profit organisations.

Outside Germany?Write to us before you upgrade. We confirm the price and invoicing for your country personally.

Compare all features
FeatureBasicProBusiness
Peopleup to 5unlimitedunlimited
Included in the base plan51050
Each additional person (monthly)not possibleon requeston request
3D city with 35 signals✓✓✓
City health✓✓✓
City replay in time-lapseup to 7 daysup to 30 daysup to 30 days
Kanban, tasks and milestones✓✓✓
Chat, Klangi bot and 1:1 calls✓✓✓
Group calls and all-hands meetingsup to 40 min.no limitno limit
External guests in video calls (appointments)no✓✓
Voice messages with transcriptup to 60 sup to 5 min.up to 5 min.
Calendar with bot reminders✓✓✓
Bookings from booking systems in the calendarno✓✓
Weekly report and meeting minutes✓✓✓
Meeting minutes with AI4 a monthno limitno limit
Wiki, brand library and presentations✓✓✓
File storage and inventory✓✓✓
Incoming invoices to Lexware or your tax adviserno✓✓
Shared email inboxesno2, more as an add-onunlimited
Two-factor, login history and data export✓✓✓
Klangi AI layer✓✓✓
Constitution: questionnaire, rules and clarifications✓✓✓
Constitution: team alignmentno✓✓
Building editor and building libraryno✓✓
Automations (webhooks and API)no✓✓
Storage per organisation5 GB1 TB2 TB
Expandable storageno✓✓
Kick-off workshopnoadd-on✓
Team conversation about the signals (60 min., once a quarter)nono✓
SLA and priority supportnono✓
Dedicated instancenonoadd-on on request
Private projectsnoplanned, target Q4 2026planned, target Q4 2026
Calendar sync with Google and Outlooknoplanned, target end of 2026planned, target end of 2026
Single sign-onnonoplanned, Q1 2027
For decision-makers

Check, don’t just trust.

You are evaluating KlangCity like any software vendor? Good. Here are the 20 questions procurement, IT, data protection and works councils ask, with our honest answers. We send the documents in the review pack.

20 of 20 answered here11 documents in the review pack

Vendor and references

01How many paying companies use KlangCity?Answered

As of October 2026: none yet. KlangCity is in Early Access, and Klangfeld has been running its own business with it since July 2026. The first three organisations become Early Access partners.

02Are there customers with 50 or more employees?Answered

Not yet. That is exactly what the partner programme is for: three organisations, 40% off Pro or Business for 12 months, in return for being named and one reference call.

03Can we talk to existing customers?Answered

Not yet, because there are no paying customers yet. Reference calls come from the partner programme. Until then we show you KlangCity and its permissions live in a session.

04How stable is the vendor?Answered

KlangCity is developed and operated by Mittu Klangfeld UG (haftungsbeschränkt) in Cologne, Germany, registered at the Cologne local court under HRB 129013. Self-funded. The team is one person: development, support and data protection in one pair of hands. That is why our exit commitment applies, with 6 months’ notice if we shut down and export at any time (terms, section 12.4).

Product maturity

05What does Early Access mean in practice?Answered

The product is ready for everyday use. Stable: tasks and Kanban, the city, chat, calendar, file storage, video calls, weekly report and export. In Early Access: meeting minutes, email inboxes, inventory and material planning, incoming invoices and the apps for iPhone and Android. See the maturity map.

06What stays stable over the next 12 to 24 months?Answered

The /api/v1 interface and the export format stay backward compatible for 24 months, and we announce significant changes 30 days in advance (terms, section 5.6). The target for calendar sync is the end of 2026, for single sign-on Q1 2027. The Android app has been on Google Play since October 2026. Private projects come first: if time gets tight, the others move back, and we say so in good time. Microsoft 365 and ERP on request.

Architecture and data

07What does “dedicated instance” mean technically?Answered

The dedicated instance is available as an add-on on request, for Business: its own server in Germany with its own database, its own storage bucket and its own encrypted backups. Same code, separate keys, operated by us. The concept is in the review pack, and the price depends on the effort.

08Where are data and backups stored?Answered

App, video calls and speech recognition: our own server at Hostinger in Frankfurt am Main. Uploaded files and backups: Hetzner in Falkenstein. Backups are encrypted, kept 14 days locally and 90 days externally.

09Which subprocessors handle data?Answered
ServicePurposeDataLocation
HostingerServer operation, video calls, speech recognitionall app dataFrankfurt am Main, DE
Hetzner Object StorageUploaded filesFilesFalkenstein, DE
Hetzner Storage BoxBackupsencrypted backupsFalkenstein, DE
Anthropic Claude APIAI features, minutesAI input, transcript textUSA and other countries
BrevoSystem emails, guest invitations, receipt forwardingName, email address, receiptsEU
SentryError logscleaned error textsEU region
Cloudflare TurnstileBot protection at loginIP, browser dataUSA
Firebase Cloud MessagingPush (Android)Device tokenGoogle Ireland, also USA
Apple Push Notification servicePush (iOS)Device tokenUSA
WhatsApp Business APIMinutes, only if registeredNumber, minutes textMeta Ireland, also USA
Have I Been PwnedPassword leak check5 characters of a hashAustralia

We handle payments through Stripe Payments Europe in Ireland under our own responsibility. Stripe therefore does not process any data on behalf of your organisation.

12What happens to audio and transcripts?Answered

Audio is only processed in the memory of our server in Frankfurt and never stored. Transcription only happens with consent: the switch in the call is off by default, and whoever switches it on agrees. Under Apps, Security the organisation can switch off transcripts entirely. After the minutes are written, the raw transcript is deleted. All members can read minutes, in closed groups only their members, guests never. For new organisations they are deleted 30 days after the meeting, and your organisation can extend or remove that period.

13Are there security audits or penetration tests?Answered

Internal security reviews of code, servers and legal texts, most recently in September 2026, with AI-assisted code analysis. The review log with scope, method and results is available on request in the review pack.

14What does disaster recovery look like?Answered

Every night the database and files are backed up, encrypted at Hetzner. Maximum data loss is 24 hours, and a watchdog raises the alarm if a backup is older than 30 hours. Recovery time is estimated at 4 to 8 hours, not yet measured, with a target of 8 hours in the data processing agreement. Restore tests on 6, 24 and 26 September 2026, most recently from the encrypted external copy; the logs are in the review pack.

AI

10What data goes to Anthropic?Answered

For the weekly report: first names, task titles, key figures and signals. For signal explanations: only the signal, person, group or project. Plus meeting transcripts, the title and description of new tasks for classification, your questions to Klangi and, for orders, the wishes without contact details. No audio, and files only as design images in material planning. The full list is under AI with cards on the table.

11Is our data used for AI training?Answered

No. This is set out in our terms (section 13.5), in the data processing agreement (clause 1 and Annex 3) and in Anthropic’s terms for API customers.

Contract and exit

15Which SLA applies?Answered

In the Business plan: 99.0% availability, measured during service hours, Monday to Friday from 8 a.m. to 6 p.m. German time. We respond to incident reports within 4 hours during that time, otherwise from the start of the next service period. The platform is monitored around the clock and restarts itself for the most common errors. Credit of 10% for each started 0.5 percentage points below target, at most one monthly fee. Announced maintenance of up to 4 hours a month and outages of the AI provider don’t count (terms, sections 5.5 and 13.7).

16Do we get a complete export?Answered

Yes. The owner downloads the whole organisation as a ZIP file: all areas as JSON and all files with names and folders, up to 8 GB. Each person also gets their personal export under Articles 15 and 20 GDPR, which is the only place direct messages appear. A sample export of the demo organisation is in the review pack.

17How do we cancel, and what is deleted?Answered

Monthly plans: at any time, effective at the end of the month. Yearly plans: 12 months, cancel up to 30 days before the end, otherwise the contract renews for 12 months (terms, section 12.2). Export works at any time and until 30 days after the contract ends. Data disappears from backups after 90 days at the latest.

18What happens if the company is sold or shuts down?Answered

If we shut down, at least 6 months’ notice. If the company is sold, a special right to cancel with a pro-rata refund. Plus export at any time and until 30 days after the contract ends (terms, section 12.4).

Permissions and signals

19How finely can roles and permissions be controlled?Answered

Roles: owner, admin, member, guest. For confidential matters there are closed groups: admins or the group lead close a group, and then only its members see the group channels and the minutes of their group calls. They protect against colleagues, not against the owner; if the owner adds themselves, the group sees it. Only the people involved see direct messages, and guests can only read. Private projects are planned for Q4 2026 and have top priority on the roadmap; until then projects, tasks, file storage and calendar are visible to the whole organisation. Two-factor can be made mandatory, access can be restricted to specific networks, and a log shows all irreversible actions and every access via the support function.

20Who sees overload signals, and what for?Answered

The owner chooses one of five levels: all members, person and leads, the person with numbers per group for leads, only the person, or off. New organisations start with “Person and leads”. The team view prevents KlangCity from flagging individual people. Tasks with priority and assignee stay visible to everyone until private projects arrive. Guests never see signals about people. The owner decides with a separate switch whether the AI may write anything about the wellbeing or behaviour of individuals in the weekly report; it is off by default. The purpose limitation is set out in Annex 4 of the data processing agreement: taking pressure off people and sharing out work, no monitoring of performance or behaviour. Try it out or ask us to show you live.

Vendor

Who is behind KlangCity.

KlangCity comes from Cologne, Germany, and is developed and operated by Mittu Klangfeld UG. Klangfeld has been running its own business with KlangCity since July 2026.

Vendor
Mittu Klangfeld UG (haftungsbeschränkt)
Registered office
Luxemburger Straße 308, 50937 Köln, Germany
Register
HRB 129013, Cologne local court
Managing director
Amit Yadava
Team
One person: development, support and data protection in one pair of hands. There is an emergency handbook in case of absence.
Funding
Self-funded
In use
at Klangfeld since July 2026
Contact
support@klangcity.de, also for security reports (see security.txt)
Exit commitment

You can always get out completely.

  • Export of all data at any time and until 30 days after the contract ends, at no extra cost.
  • Monthly plans can be cancelled at the end of any month, yearly plans up to 30 days before the end.
  • If KlangCity is discontinued: at least 6 months’ notice.
  • If the company is sold: a special right to cancel with a pro-rata refund.

As set out in our terms, sections 12.2 and 12.4.

FAQ

Good questions, honest answers.

Is KlangCity available in English?

Yes. The app, including the iPhone and Android apps, is available in English. You choose your language when you sign up and can change it at any time under Settings → Me → Language. The legally binding versions of our terms, data processing agreement and privacy policy are in German; English courtesy translations are being reviewed. You can explore the live city without signing up.

Where does our data run?

In Germany: the app runs on our own server at Hostinger in Frankfurt am Main, and so do video meetings (LiveKit) and speech recognition (Whisper). Files and backups are stored at Hetzner in Falkenstein. Audio never leaves the server, and the raw transcript is deleted once the minutes are written. For the AI features, text goes to Anthropic, also to the USA and other countries. All services outside the EU are listed in the data processing agreement.

Who sees the signals about individual people?

The owner of your organisation decides, in five levels: all members, person and leads, the person with numbers per group for leads, only the person, or off. New organisations start with “Person and leads”. Guests never see them. On top of that, everyone can narrow their view to “My tasks” or “My circle”.

How are our accounts protected?

With two-factor login, which you can make mandatory for the whole organisation, a list of recent login attempts, retention periods for old data and a data export for each person and the whole organisation.

Does the Klangi AI cost extra?

No. The complete AI layer with signal explanations, meeting minutes, weekly report and chat bot is included in every plan. In Basic, the AI writes 4 meeting minutes a month. After that, the minutes are put together without AI from the task changes. From Pro, there is no limit.

Does KlangCity work without AI?

Yes. All 35 city signals are calculated deterministically from your work data, without any AI. The AI features fall back cleanly to rule-based logic. The owner can switch off all AI features with one switch.

Can outside people watch without working along?

Yes, with the guest role: guests come in with their own guest code and can read the overview, the city, projects, tasks and the calendar, but cannot change anything. They don’t see file storage, chat, email, meeting minutes, the weekly report or signals about people. Guests don’t count as people in your plan.

What happens to completed tasks?

They become finished buildings. After seven days the city moves them to the archive automatically, so the board and the skyline stay current. Nothing gets lost.

Is there a KlangCity app for phones?

Yes. For iPhone there is KlangCity on the App Store, for Android on Google Play, each with push notifications for chat, tasks and appointments. In the browser, the web app runs on any phone, the 3D city included. The apps speak German for now.

Can we separate confidential matters?

Yes, with closed groups. Then only their members see the group channels and the minutes of their group calls, only admins and leads can add people, and the weekly report leaves these meetings out. Private projects are planned for Q4 2026. Until then, projects, tasks, file storage and calendar are visible to the whole organisation.

Can I try KlangCity without creating an account?

Yes. The sample city Nordlicht Studio runs with real signals and a short guided tour, without sign-up, on your phone too. With your own account, you can try Pro free for 30 days, with no card and no subscription. During the trial, people and storage stay as in Basic, and shared email inboxes come only with a booked Pro plan. After that, KlangCity Basic is free for good for up to 5 people.

Can we change plans later?

Yes, at any time. Basic shows where things are on fire today. Pro shows how things are developing and takes office work off your hands. When your city grows, you simply move to the bigger plan.

How much storage do we get, and what if it runs out?

Basic includes 5 GB per organisation, Pro 1 TB and Business 2 TB. If that is not enough, you can add storage in steps of 1 TB through your subscription and reduce it again at any time.

No signals, just the city: this is what a quiet week looks like.

Build your city.

Look around the live city first, then start for free. Basic stays free. For Pro and Business, write to us and we will get back to you personally.

See the live city Start free